Control your subscription and content business by decreasing claims from your customers and offering quality content to attract more users.
Reduce identity theft fraud and capture more customers by simplifying access to websites and apps, without passwords or registration forms.
We offer a set of solutions widely thought to carry out actions of Marketing in channels MOBILE, SAT, SMS, WAP, WEB and USSD that allow to manage and analyze the traffic of its clients.
Customer Care experience is a set of solutions that takes the customer care experience to another level, offering self-management mechanisms through mobile channels and powerful analysis tools.
Make the most of computer resources to improve your activity, maximize your profit and achieve the opening of new lines of business.
Monetize the RCS channel generating new business and improving communication with users, through a full range of services that includes offering Operator Products, Third Party Content, and Digital Marketing for Companies.
SUBSCRIPTION CONTROL
Control your subscription and content business by decreasing claims from your customers and offering quality content to attract more users.
Subscription Control is a platform that is offered in On-site or Cloud mode to control the content business of a telephony operator. It has advanced control mechanisms to guarantee profitability and reduce the number of customer complaints, generating an ecosystem of quality and long-term services.
Subscription Control supports multiple channels and is integrated with digital marketing campaign platforms. It has reports that allow to know in detail the functioning of content providers and optimize the business to maximize profitability.
Features:
- Control with adaptive optin
- Integrated pattern control
- System of offers and discounts
- Business control board
- User notification system
MOBILE IDENTITY
Reduce identity theft fraud and capture more customers by simplifying access to websites and apps, without passwords or registration forms.
Through our Mobile Connect Gateway Cloud, telephony operators and companies have the possibility of integrating this technology into their websites and apps in a simple way and with a minimum investment, thus being able to offer their customers greater security and ease in the authentication to access the different services.
Mobile Connect is based on OAuth2 / Open Id. It is secure, reliable and was designed to simplify access to own or third-party services and perform secure online transactions. It provides the user with an easy, fast, intuitive authentication and without registration forms, thus reducing the abandonment of their transactions.
Mobile Connect places the operator at the heart of digital authentication services, benefiting the development of new markets and business models.
VAS MARKETING
Make shipments of bells of SAT Push, surveys, registration of services in Mobile channels and all kinds of commercial actions. Create service portals in minutes, offer third-party content online and take advantage of many other features.
VAS MANAGER + SAT PUSH
It allows managing mobile portals and generating advertising campaigns on SAT Push, Mobile and Web technologies with interactive messages. It also allows integrating other own or third party solutions, make promotions and facilitate purchase actions, improving the channel experience with more applications.
I want to know more about this product
VAS MANAGER + APP STORE
It is a solution for the sale of On-line content. The platform serves both operators and content providers. It allows to publish content of all kinds in HTML Web format offering adaptive portals for sale.
I want to know more about this product
VAS MANAGER + CONTENT MANAGER
It is a solution designed for content providers that do not have their own platform. Among its services, it offers subscription models, trivia and online content, designed to facilitate rapid exit to the market.
CHARACTERISTICS
- Support for WAP / WEB / SMS / MOBILE / SAT channels and other technologies.
- Detection of terminals.
- Adaptive portals.
- Management of Black Lists.
- Shipping schedule with date ranges.
- Handling of shipping slots.
- Support for more than 1000 tps / sec
- Possibility of sending simultaneous Campanias with Priorities.
- Custom messages by user.
CUSTOMER CARE
Reduce the congestion of the Customer Service Center allowing the user to self-manage, through mobile, with powerful analysis tools to identify faults in the value chain.
This solution reduces the number of incoming calls, offering Chat services by SMS, WEB and other means, access to balances, general information query, surveys and many more applications. It allows its clients to self-manage their services, through different terminals such as tablet, cell phone or web, quickly and easily.
Companies can manage their own information portals by loading documents and generating dynamic pages without the need for programming. The platform simplifies the management of your client allowing you to search or receive information OnDemand of different services.
With our CDAG + Customer Care tool, companies will be able to measure the satisfaction of their clients, through mechanisms of claim statistics, allowing to know in time the possible risks and classify the users to prevent them from migrating to other companies.
CHARACTERISTICS:
- Decision trees
- Support for managing documents, manuals, product information and packages.
- Support for high traffic volumes
- Modular and expandable system that allows the incorporation of new applications without the need of cutting service
- Integrable with different market solutions
IT SOLUTIONS
Make the most of the computer resources to improve your activity, maximize your profit and achieve the opening of new lines of business.
We offer a wide portfolio of IT solutions designed to empower companies, through the search for greater efficiency in their computing, physical and human resources.
From our development laboratory we create fully customized services that adapt to the objectives of each company and that will allow you not only add value to the products and / or services offered, but also reduce investment costs with visible benefits in the short term.
I want to know more about this product
Solutions with SMS
Manage multiple SMS connections with our Set of solutions for telephony operators and content providers.
SMPP Gateway is a product designed for the efficiency and management of SMS connections between operators and companies. The product allows to manage multiple SMS connections to simplify the administration with the SMSC, decrease the cost of licenses and improve the outgoing flow of messages.
The platform supports sending retry and message analysis functions to detect spam and control the flow of service releases.
FEATURES
- More than 2000 SMS/sec
- Support for text analysis
- Configurable routing with numbering adaptation
- Encoding converter
- Other functionalities
RCS
Monetize the RCS channel generating new business and improving communication with users, through a full range of services that includes offering Operator Products, Third Party Content, and Digital Marketing for Companies.
RCS revolutionizes the communication towards the users with a multimedia and interactive channel, native in the cellular telephones, of greater reach and with a high index of conversion, that generates interesting Business opportunities.
Operator Products
It is a solution aimed at the promotion and sale of data plans, equipment, recharges and other products and services, which the user can easily contract through the same channel. Also providing the possibility to self-manage your account, consumption, billing and claims, thus reducing the number of calls to the Contact Center.
I want to know more about this product.
Content of Third Parties
It is a solution aimed at selling third party services through a content HUB designed exclusively for the RCS channel, which gives the user the possibility to contract through the same channel and pay for Carrier Billing.
I want to know more about this product.
Digital Marketing for companies
It is a solution aimed at the sale of messaging to companies, which will have the opportunity to communicate with their customers through our Digital Marketing platform by RCS and send promotions, coupons, satisfaction surveys, reminders and much more.
The knowledge of the people involved is fundamental for a project to succeed. Count on the possibility to train your team on advanced concepts.
We have a group of instructors specialized in technical training required in Operators and Content Providers.
Our courses on technology provide the necessary base for implementing new services. We have courses on SMS and SIM technology and protocols.
We provide tailored courses throughout the region meeting the requirements on a case-by-case basis.
Provide a better service to your customers by improving response times, organizing maintenance and improving network availability.
Our support team, highly trained in new technologies, has participated in the implementation and operation of large networks in the region. Having been part of this process gives us an advanced knowledge of the problems that may arise and their possible solutions. We offer our know-how to improve the availability, performance, scalability and utilities of the network.
Our professionals have strong theoretical background coupled with years of practical experience in large projects. This combination is the biggest difference and added value that sets us apart as a high quality option in the market.
We want our service to be translated into an achievement: confidence. Our customers and partners in the region (such as Ericsson, Nokia Siemens Networks, Alcatel Lucent) have placed in us this fundamental value for their projects.
Make your project become a reality with quality and response times that meet the needs of your business
We have a R&D center composed by dynamic professionals committed to the main philosophy of our company: "achieve simple, agile and effective solutions."
Our working method is oriented to obtain premium products based on the specifications and requirements of our customers.
We use our own last generation frameworks and languages such as:
. C + + / ACE (Adaptive Communication Environment) for the development of high performance servers
. PHP for Web and WAP applications
. Java and J2ME for mobile applications and graphical interfaces
. .NET for Windows applications
Even though our operational base is located in Buenos Aires, we have a flexible logistics policy that allows us to assign qualified personnel to the place and time designated by each project.
Sendatel SA’s fundamental premise is to tailor solutions generated for the existing infrastructure and systems of your company. This ensures an outcome that takes into account a global vision and, consequently, generates a reduction in final costs.
Get a detailed analysis of your systems and projects made by first-level specialized technicians.
In Sendatel SA we have a group of consultants specialized in solving the different problems that arise when new services are offered as a result of the incorporation of technological innovations.
We have extensive experience in SIM and SMS technology and protocols, enabling a successful implementation of your project.
Our professionals have strong academic background combined with the experience acquired from their participation in large projects. But most of all, our consultants have a working philosophy that seeks to find the best possible solution for their technology challenges.
