1. Services

Soluciones Contenido

SUBSCRIPTION CONTROL

Control your subscription and content business by decreasing claims from your customers and offering quality content to attract more users.

Subscription Control is a platform that is offered in On-site or Cloud mode to control the content business of a telephony operator. It has advanced control mechanisms to guarantee profitability and reduce the number of customer complaints, generating an ecosystem of quality and long-term services.

Subscription Control supports multiple channels and is integrated with digital marketing campaign platforms. It has reports that allow to know in detail the functioning of content providers and optimize the business to maximize profitability.

Features:
- Control with adaptive optin
- Integrated pattern control
- System of offers and discounts
- Business control board
- User notification system

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MOBILE IDENTITY

Reduce identity theft fraud and capture more customers by simplifying access to websites and apps, without passwords or registration forms.

Through our Mobile Connect Gateway Cloud, telephony operators and companies have the possibility of integrating this technology into their websites and apps in a simple way and with a minimum investment, thus being able to offer their customers greater security and ease in the authentication to access the different services.

Mobile Connect is based on OAuth2 / Open Id. It is secure, reliable and was designed to simplify access to own or third-party services and perform secure online transactions. It provides the user with an easy, fast, intuitive authentication and without registration forms, thus reducing the abandonment of their transactions.

Mobile Connect places the operator at the heart of digital authentication services, benefiting the development of new markets and business models.

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VAS MARKETING

Make shipments of bells of SAT Push, surveys, registration of services in Mobile channels and all kinds of commercial actions. Create service portals in minutes, offer third-party content online and take advantage of many other features.

 

VAS MANAGER + SAT PUSH

It allows managing mobile portals and generating advertising campaigns on SAT Push, Mobile and Web technologies with interactive messages. It also allows integrating other own or third party solutions, make promotions and facilitate purchase actions, improving the channel experience with more applications.

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VAS MANAGER + APP STORE

It is a solution for the sale of On-line content. The platform serves both operators and content providers. It allows to publish content of all kinds in HTML Web format offering adaptive portals for sale.

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VAS MANAGER + CONTENT MANAGER

It is a solution designed for content providers that do not have their own platform. Among its services, it offers subscription models, trivia and online content, designed to facilitate rapid exit to the market.

CHARACTERISTICS

- Support for WAP / WEB / SMS / MOBILE / SAT channels and other technologies.
- Detection of terminals.
- Adaptive portals.
- Management of Black Lists.
- Shipping schedule with date ranges.
- Handling of shipping slots.
- Support for more than 1000 tps / sec
- Possibility of sending simultaneous Campanias with Priorities.
- Custom messages by user.

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CUSTOMER CARE

Reduce the congestion of the Customer Service Center allowing the user to self-manage, through mobile, with powerful analysis tools to identify faults in the value chain.

This solution reduces the number of incoming calls, offering Chat services by SMS, WEB and other means, access to balances, general information query, surveys and many more applications. It allows its clients to self-manage their services, through different terminals such as tablet, cell phone or web, quickly and easily.

Companies can manage their own information portals by loading documents and generating dynamic pages without the need for programming. The platform simplifies the management of your client allowing you to search or receive information OnDemand of different services.

With our CDAG + Customer Care tool, companies will be able to measure the satisfaction of their clients, through mechanisms of claim statistics, allowing to know in time the possible risks and classify the users to prevent them from migrating to other companies.

CHARACTERISTICS:

- Decision trees
- Support for managing documents, manuals, product information and packages.
- Support for high traffic volumes
- Modular and expandable system that allows the incorporation of new applications without the need of cutting service
- Integrable with different market solutions

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IT SOLUTIONS

Make the most of the computer resources to improve your activity, maximize your profit and achieve the opening of new lines of business.

We offer a wide portfolio of IT solutions designed to empower companies, through the search for greater efficiency in their computing, physical and human resources.

From our development laboratory we create fully customized services that adapt to the objectives of each company and that will allow you not only add value to the products and / or services offered, but also reduce investment costs with visible benefits in the short term.

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Solutions with SMS

Manage multiple SMS connections with our Set of solutions for telephony operators and content providers.

SMPP Gateway is a product designed for the efficiency and management of SMS connections between operators and companies. The product allows to manage multiple SMS connections to simplify the administration with the SMSC, decrease the cost of licenses and improve the outgoing flow of messages.

The platform supports sending retry and message analysis functions to detect spam and control the flow of service releases.

FEATURES

- More than 2000 SMS/sec
- Support for text analysis
- Configurable routing with numbering adaptation
- Encoding converter
- Other functionalities

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RCS

Monetize the RCS channel generating new business and improving communication with users, through a full range of services that includes offering Operator Products, Third Party Content, and Digital Marketing for Companies.

RCS revolutionizes the communication towards the users with a multimedia and interactive channel, native in the cellular telephones, of greater reach and with a high index of conversion, that generates interesting Business opportunities.

 

Operator Products

It is a solution aimed at the promotion and sale of data plans, equipment, recharges and other products and services, which the user can easily contract through the same channel. Also providing the possibility to self-manage your account, consumption, billing and claims, thus reducing the number of calls to the Contact Center.

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Content of Third Parties

It is a solution aimed at selling third party services through a content HUB designed exclusively for the RCS channel, which gives the user the possibility to contract through the same channel and pay for Carrier Billing.

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Digital Marketing for companies

It is a solution aimed at the sale of messaging to companies, which will have the opportunity to communicate with their customers through our Digital Marketing platform by RCS and send promotions, coupons, satisfaction surveys, reminders and much more.

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Submitted by admin on Fri, 01/19/2018 - 16:03
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Provide a better service to your customers by improving response times, organizing maintenance and improving network availability.

Our support team, highly trained in new technologies, has participated in the implementation and operation of large networks in the region. Having been part of this process gives us an advanced knowledge of the problems that may arise and their possible solutions. We offer our know-how to improve the availability, performance, scalability and utilities of the network.

Our professionals have strong theoretical background coupled with years of practical experience in large projects. This combination is the biggest difference and added value that sets us apart as a high quality option in the market.

We want our service to be translated into an achievement: confidence. Our customers and partners in the region (such as Ericsson, Nokia Siemens Networks, Alcatel Lucent) have placed in us this fundamental value for their projects.